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Media Training in Minutes: The Pre-Interview Prep Call

Finding time for media training can be difficult. It’s one task on a massive to-do list. However, some of the best value-adds we can bring to a client relationship take virtually no time at all. […]

PR Pro Showcase: Shonali Burke

If you don’t know Shonali, she is a PR consultant and incredible PR educator on the faculty of The Johns Hopkins University (she teaches at Rutgers University, too!). Shonali just launched a brand spankin’ new program called […]

Handling Social Media Complainers

Trolls. Complainers. Haters. They’re unavoidable on social media and most of us quake in fear at the thought of handling them wrong. The topic is top-of-mind this week due to our recent #PRprochat (get the […]

Troll Control: Fabulous Tips From Five Experts

Every community manager worries about trolls. Potential risk, how to respond in a way that minimizes damage or–in a best case scenario–boost reputation when a troll jumps into a conversation… When you aren’t sure what to do, […]